Returns

Certainly, Please ensure that you:

  • Submit your return request within 7 days of receiving your package.
  • Do not remove any labels or tags from the item.
  • Only return items that are incorrect or faulty.
  • Do not wash, wear, or damage our products.

A refund will not be issued if you send us:

  • Dirty or worn clothing.
  • Products that are missing tags or labels.

Currently, returns are not free of charge. However, we anticipate that this policy may change in the near future. Please note that return fees are determined by our shipping partners and will vary based on your location. These return fees will be subtracted from your refund.

You can reach out to our support team at info@Shapewreck.com for any return-related inquiries.

The processing time for your refund may take up to 5-7 business days after we receive your return at our warehouse. After this processing period, it may take an additional 4-6 business days for the refund to appear in your bank account. Please note that the exact timing can vary depending on your financial institution and the payment method used for the original purchase.