SHIPPING & RETURNS
Shipping & Delivery
On weekdays, we process orders up to 2:00 PM GMT.
We exclusively provide express shipping with a delivery timeframe ranging from 2 to 3 business days
Important Consideration: Customers in certain countries may be subject to import duties. These charges can fluctuate based on the parcel's value.
Yes, we offer free shipping on orders over £110
If your country or region is not included in our shipping list, please feel free to reach out to us. We'll be happy to explore the possibilities together.
Returns & Refunds
You can submit a refund request within 7 days of receiving your order.
Please ensure that you do not remove any labels or tags, and that the returned item is in its original condition. We can only process refunds for items that are wrong or faulty.
Additionally, make sure not to wash, wear, or damage the products. Please note that dirty or worn clothing, as well as items with missing tags or labels, will not be eligible for a refund..
Currently, returns are not free of charge. However, we anticipate that this policy may change in the near future. Please note that return fees are determined by our shipping partners and will vary based on your location. These return fees will be subtracted from your refund
The refund processing period is estimated to be 5-7 business days from the receipt of your return at our warehouse. Following this, it may take an additional 4-6 business days for the refunded amount to reflect in your bank account. It's important to note that the precise timing is subject to variation based on your financial institution and the payment method employed for the initial purchase.